If you have a monthly subscription and want to change to an annual subscription plan to apply a promo code (or vice versa), follow these steps:
- Log into your account on our website
- Click on your profile icon in the upper right-hand corner and select “View Profile”
- Click on the “Billing” tab
- Click Manage Membership “Manage Membership”
- Select the Annual membership plan and click "Change Membership"
- Once you have done this scroll to the bottom of the “Billing” page and add in your Promo Code
You will not be able to apply a promo if your subscription is set to cancel. If you are running into any issues, double-check that the subscription is not set to cancel first. Promos also cannot be applied while you are on an active promo. If you are currently using a promo you will have to wait for that promotion cycle to finish before you can apply a new one.